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Carwash owners who see competition for their services
growing stronger each day must find ways to lure and
keep customers in their corner.
Crucial to this business drive is advertising those
services, although using a full-service advertising
agency can be an expensive proposition.
An option for some wash owners is to personally design
their print ads since they are a popular and less costly
form of advertising. Others rely on a newspaper's classified
department staff for design work.
Ads may look easy to produce, but unless you have marketing
training, they are likely to be ineffective. Nevertheless,
there are some tips of the advertising trade that can
help you attract customers.
* Strategically place visuals. Include a relevant picture
in the advertisement because readers' eyes are attracted
to pictures rather than text. Ads with visuals are
read more often than those without them.
Visuals, which add interest and break up copy, are best
placed above and to the left of the ad's important
information. Visuals should lead the readers' eyes
through the text in a logical progression, as we normally
read.
* Indicate the benefit. Suggest in your ad why it's
beneficial to choose your carwash. For example, if
you offer a spot-free rinse with every wash package,
mention it in the ad. Including a benefit gives customers
a clear-cut incentive to use your business.
* Create urgency. Phrases like "these special offers"
and "come in today" prompt readers to take
action. Using the word "only," as in "only
until Friday" or "only $9.99," suggests
the special offer might soon be withdrawn. A sense
of urgency nudges potential customers to act quickly.
* Include essential information. Often the most obvious
information belonging in an ad is forgotten, and it
will cost you customers. Few potential clients will
try to learn the missing information; they'll simply
go somewhere else.
Include your name, type of business and address. You
may want to supply a phone number with area code so
customers can call with questions such as an explanation
of an express service or detail package.
Mention a nearby, well-known landmark if your wash's
address or location is not easily recognizable. Include
business hours "Open 'til 8 p.m. Sundays"
since a competitor's customer may use your services
if the times are more suitable.
* Avoid using all capital letters. Emphasize words by
printing them in bold type or italics, making them
larger than the rest, or Capitalizing The First Letter
Of Each Word.
Some advertisers believe text written in all capitals
gives it importance or gains attention. In fact, the
opposite is true. Most readers will ignore such an
ad and move to one that is more readable.
When words are written in lower-case letters, the brain
recognizes shapes of letters grouped together and can
easily scan sentences. When text is in all capitals,
however, each word is rectangular in shape. The brain
must slow down to read each letter to recognize the
word, therefore taking longer and making it more difficult
to read.
* Achieve unity. Use similar typefaces to give your
ad a sense of cohesiveness. Including many different
typefaces gives an ad a cluttered and disorganized
appearance, making customers unlikely to read the entire
ad if at all.
Allow some white space to give your ad an orderly presentation
that is easy to read. When readers are presented with
too much information, they often skip the ad rather
than try to read all of the fine print. Simplicity
is often best, enabling a reader to assimilate important
information at a quick glance.
The key to a successful advertisement is clarity. Study
your proposed ad and eliminate all unnecessary information
to give it a crisp, professional appearance. When you
only have seconds to capture a reader's attention,
make sure your ad is ready for the challenge.
The result: a likely increase in customers, which is
essential to keeping your business one step ahead of
the competition.
Lisa Pelec Hyde is an advertising consultant and free-lance
copywriter in Riverview, FL. |