PC&D MAGAZINE
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From Volume 21, Issue 10 - October 1997
Feature
Using television can be an effective way to sell your image.
Many carwash owners have tried television to get their message across to potential and regular customers. Last year's Best in Carwash Advertising [December 1997] contest highlighted several efforts by operators across the country.
Operators offered many strategies in last year's contest. Winner Jay Costas of Soft Touch Car Wash in Valparaiso, IN, uses humor to get his message across. Runner-up Car Lovers of Australia used animated dancing, singing vehicles.
Willamantic Car Wash in Connecticut also uses humor for its commercial. The wash has three spots:
* The "Vacuum Boogie" highlighting the wash's powerful vacs
* "Three Bucks, Wow" featuring an automatic special
* "Cow Wash" showing the many things that can be washed in the location's self-serve bays.
Bill Moody, owner of Ambassador Car Wash, Lafayette, LA, used his children to show off his carwash and express lube.

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The owner of Walpole Car Wash in Massachusetts, Anthony W. Sottile, uses cable to promote his location. The wash won an honorable mention in last year's Best of Carwashing Advertising contest. Sottile offered this strategy:
"We run a total of 20 spots per week between 6 a.m. and 12 p.m. on ESPN, USA, TNT, Lifetime, Discovery and A&E, reaching 60,000 households with cable," says Sottile.
"Our primary market consists of about 25,000 households. However, as we are in a high commuting area, our draw has reached beyond our primary market."
The primary market is upscale in both income and median home prices, he says. "As such, we have chosen a straightforward, impactful visual and strong, professional audio. We receive both comments and compliments on our ads."
As a result of advertising, says Sottile, he has both increased business and maintained a consistent daily volume in the off-season. Operators with similar equipment in comparable locations without TV advertising report less volume.
"Additionally, we are consistently drawing the more expensive, better maintained vehicles, which has also increased our average revenue per wash," adds Sottile.
Advertising with consistency has returned many times the investment of $12,500 per year which without bonus spots represents a cost of $11.60 per 30-second advertisement to reach 60,000.

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