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Train before you dye

December 07, 2011
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If you want to be successful with this service, you must be sure to understand the entire process from start to finish. You should be concerned with proper preparation of the area, picking the right color, applying the dyes and the ability to repair any mistakes made during the process.

For example, if you have a beige carpet with yellow spots you must know which color dyes are to be applied to make the repair. It is not like paint touchup where the paint covers up the area.

In this case, the dyes actually blend with the color. If you see yellow spots, something has taken away the red and blue colors in the carpet.

The dyes you will use are available in a number of forms: Powder, pre-mixed liquid and pens. All are permanent and easy to use.

Carpet dyeing is an important service for the detailer. Not only is there revenue to be generated, but you must protect yourself. Often carpet damage does not show up until after the carpet shampoo. You might be blamed for the damage. You can either fix it — before the customer sees it — or let the customer know you will take care of it, turning a problem into a customer service opportunity.

Like paint touchups, many detailers are afraid to try dyeing, fearing they might end up "buying" a carpet. However, the simplicity of the system is designed to ease your concerns and give you the confidence you need to do the job and make a lot of money.

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