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Business Operations


July 01, 2011
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The numbers:

The AOCA has more than 1,200 members representing over 3,500 auto maintenance centers throughout the United States, Mexico, and Canada as well as many other countries throughout the world.

Place and history

The Association, based in Richardson, TX, which is about 12 miles north of Dallas, was founded in 1987.

The leadership:

Leanne Stump was named the AOCA’s executive director last year. Stump started out as the Association’s bookkeeper and office manager in January 2000.

Over the years, Stump involved herself with nearly every project at the AOCA; from making new member kits and working the database, to learning about the Association’s numerous educational programs. In 2006, she was promoted to director of member services and administration and served in that capacity before being promoted to executive director. Last year, Stump said to PC&D, “One of my most important objectives is to find opportunities to reach out to our supplier members, other associations, and groups, where an overlapping interest exists in an effort to strengthen existing partnerships and build new ones to better our industry.”

Another female, Patricia Wirth, also serves at the AOCA’s president.

Giving back:

Last April, the AOCA participated in the Save Money and Help Save a Life campaign after teaming up with Donate Life America. Donate Life America is a group that is working to register more than 100 million Americans as committed organ, eye and tissue donors.

“We are excited to team up with AOCA and their members. With the help of AOCA we hope to reach our goal of registering more than 100 million donors to help save lives,” David Fleming, CEO of Donate Life America, said in a statement.

The summit:

The AOCA held a Fast Lube Summit last February in Dallas. The goal of the summit was to bring together industry experts to discuss the major issues and concerns and to try and come up with solutions.

According to a National Oil & Lube news story, topics covered included how to maintain cost-effective operations, tackling unfair competition, the Environmental Protection Agency’s definition of solid waste rulemaking, TPMS (Tire Pressure Monitoring Systems), aboveground oil storage, OSHA’s standards on walking/working surfaces, and The Right to Repair Act and best practices.

Upcoming Expo:

The International Fast Lube Expo (iFLEX) 2011, presented by the AOCA, is an annual convention that brings together owners, managers, suppliers and investors. This year’s Expo will take place at the Dallas Convention Center from Aug. 9-12.

Expo schedule:

This year’s Expo will feature a tour of the Dallas Cowboy’s stadium, a new owner boot camp, seminars based on healthcare reform and insurance, hot issues on Capitol Hill, and a panel discussion on new products and trends. Also, a “What Women Want?” seminar will take place, featuring Jody DeVere, the CEO of, which is a website dedicated to automotive advice for women. The seminar will cover how to create an experience that will “wow” women when they come in for an oil change.


The AOCA offers a Management Certification Course. The two-day course has two sessions being held this year with one in Dallas from Oct. 4-5, and another in Chicago from Nov. 8-9.

The Association also offers e-Learning courses which focus on safety and OSHA, management development, software skills, sales and team building.