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To improve a detailing business and battle a slow economy, the owner’s advertising should focus on protecting the customer’s vehicle investment via detailing and should advertise lower cost services like a maintenance wash and wax.
Detail shop owners should also increase their referral generating efforts to survive a slow economy.
An important element of the Flex-Serve management pro-cess is to establish and constantly maintain an optimum conveyor speed for ideal washing and drying production performance. This is typically a fixed speed of peak quality performance, regardless of demand fluctuation.
From 1999 to 2004 the occurrence of vandalism at self-serve carwashes dropped from 63.3 percent of responding operators to 53.8 percent, and the number of operators who reported no crime at their washes rose from 27.7 percent to 32.7 percent.