How do you retain your customers?

LATHAM, NY ― We're guessing that with all of the other carwashes out there, it can take more than just a great wash experience to make sure your customer is a loyal customer.

So, we are turning to you to see how you keep your customers coming back for more. Do you use a loyalty program? A birthday reward program? What about using a punch card?

Either comment below to let us know or write Editor Debra Gorgos who will possibly use your response in the upcoming issue of Professional Carwashing & Detailing magazine.