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Business Operations

Engaging every customer

How the Auto Spa full-service chain created carwash success using surveys, service and consistency.

January 03, 2013
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Carwash: The Auto Spa

Type: Full-service and detailing

Owner: Randall S. Simpson

Number of employees: Approximately 50

Number of locations: 3

Year opened: 2009

Location: Gambrills, MD


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