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If your price is based on an hourly shop rate, then what you do is evaluate the customer’s vehicle and the needs and then refer to a Service Menu (with no prices) and make a recommendation for a particular package (see menu example):
- Wash & Wax
- Complete Exterior Detail
- Complete Interior Detail
- Exterior/Interior Detail
- Complete Detail
The pitch would go like this: “Well Mr. Jones, after evaluating the condition of your vehicle, I would recommend the X Package which includes (list all services) and the cost is only $XX. Shall we make an appointment? Or better yet, I can get you in today. Do you need a ride home or to work?”
