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An Industry Perspective: Become a winner, build a dominant team

Based on your decision-making skills, the next 12 months could well determine who the “winners and losers” will be in the industry.

April 25, 2013
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Critical areas of supplier support

Carwash suppliers, manufacturers and distributors, have a vested interest in the financial success of every carwash operator.

The best-in-class equipment suppliers today must provide more services and support than just selling their equipment.

Thus, when evaluating a current or new supplier, operators may want to grade their potential partners, and determine their proven experience and past successes in the following key result areas:

1.      Site analysis and selection;

2.      Zoning and permitting of the site;

3.      Consult with engineers and architects for the most effective site layout and building design;

4.      Evaluate all potential general contractors;

5.      Work closely and in a timely fashion with the general contractor;

6.      Evaluate funding sources when needed;

7.      Install and test the carwash equipment;

8.      Warranty work immediately after the installation;

9.      Monthly maintenance, troubleshooting and regular technical service;

10.  Supply and titrate cost-effective chemicals;

11.  Train your key employees;

12.  Marketing support to build a durable customer base.

 

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