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The future of self-serves
The latest trends in the self-serve market are more about value, performance, and services, said Reynolds. “Many operators are making investments to meet the needs of today’s vehicles and customer buying preferences.”
Reynolds said more self-serve operators will start offering:
- Wheel cleaner;
- Bug Remover; and
- Dryer services.
“You may see more operators adding hot water to their process again to improve performance and to market an old service as new again,” added Reynolds.