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According to McCurdy, operators are searching for creative add-ons for their business such as pet washes and detail products.
The pet care industry is a growing industry, which didn’t take a big hit during the economic slump. Therefore the pet washing industry will continue to grow, too.
According to Charlie Ottenhiemer, the inventor of Diamond Magic, things such as headlight restoration are big incentives for customers and a good way to make more money at a detail shop. You want customers to get great results when then come in. A happy customer is a repeat customer, said Ottenhiemer.
Many operators have not added anything new to their sites in many years and are looking for the next new plugin profit center, said Reynolds. “Some automatic and self-serve operators are adding ice machines to their sites.”