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Articles Tagged with ''feedback''

Proposed carwash plan receives city council support

CALGARY, Alberta — Carwash proponents try again to receive approval for the new facility.


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Crafting a customer-centric culture, part 2

Shopping or conducting business should not feel like a chore best avoided: it should be an enjoyable experience, one that your customers desire to repeat.


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The Sandwich Method of Coaching

CarWash College™ Tip of the Month
Every now and then I have the opportunity to experience things on a personal level that we teach in CarWash College.
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What do you know now ...

that you wish you had known before you entered the carwash business? This seems like a simple question, but the answer can reveal a lot.
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Can You Hear Me Now?

Lustra™ Tip of the Month
Take the time to look at your wash through the eyes of the customer to find ways to improve your operation.
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Change Your Shoes - Put on Your Customer's

CarWash College™ Tip of the Month
This month I am going to ask you to do something that is often talked about, but rarely done.
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What's Working at Your Wash?

CarWash College™ Tip of the Month
This month's tip was brought about by a contest that CarWash College is currently holding.
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Keeping Employees Motivated to Perform

CarWash College™ Tip of the Month
While attending the recent ICA show I had the opportunity to talk to quite a few CarWash College graduates.
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