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Meet Brian Daigle: 2005's Most Valuable Carwasher

October 11, 2010
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This year, scores of carwashes across the country sent Professional Carwashing & Detailing magazine some impressive nominations for its Most Valuable Carwasher (MVC) award.

Although it was a tough decision, Brian Daigle, manager of Willimantic Car Wash in Willimantic, CT, will walk away from the International Carwash Association’s Car Care World Expo with the coveted honor.

Daigle earned the title of MVC because of his outstanding performance as a carwash operator.

The benefits
As this year's MVC, PC&D will pick up the tab for Daigle’s airfare to San Antonio, hotel accommodations and admission to the Car Care World Expo 2005, which will be held from April 7-9.

Daigle will be presented his award at the Leadership Luncheon to take place during the show.

According to nominator Damian Fox, owner, Willimantic Car Wash, Willimantic, CT, Daigle was nominated because he works for the customers, not the carwash.

And that is a quality that Fox said makes Daigle stand out from the rest.

No complaints here
"If the winner of Professional Carwashing & Detailing magazine’s Most Valuable Carwasher award were to be determined by the thousands of customers who frequent the Willimantic Car Wash, Brian Daigle would win the recognition unanimously," said Fox.

Daigle is extremely honest, hard working, dependable, and great with the customers, Fox said.

In fact, he’s so dependable that in 11 years of employment, he’s never missed one day of work, never been one minute late and had never left work a minute early.

"He never whines, complains or mopes, and will always go out of his way to help anyone," said Fox.

An exception to the rule
Daigle is always smiling and whistling while he works because he loves his job and loves taking care of his customers.

In this industry, it is rare to hear of customers asking for a specific person to work on their car. However, Daigle is the exception to that rule.

Many of Willimantic’s customers specifically ask for Daigle because of his commitment to the customer and to doing the best job possible on their car.

"I love making the customer’s car look better out on the road," said Daigle.

When a car pulls into the wash, Daigle automatically knows who it belongs to, and knows the customer by name. Daigle has lived in Willimantic, CT, all his life and he knows 80 percent of his customers by name because they are also his friends.

The gentle giant
Fox described Daigle as being, "as strong as 10 men."

One day at Willimantic, Daigle was spraying down a Suburban when the rear wheel got stuck in the rail. Daigle dislodged the massive vehicle with one hand while still spraying it down with the other.

Daigle is as gentle as he is strong. He treats each car like it was made of glass, said Fox.

According to Daigle, the secret to his success is that he enjoys his job every single day he is there.

"You have to enjoy your job," said Daigle, "I enjoy the people that I work with and I really enjoy helping out customers."