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Business Operations

News from the Industry

October 11, 2010
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Jack Albert, a 40-year-old carwash veteran, beloved by his coworkers and customers, passed away after a short, yet painful battle with cancer on August 1. He was 62.

Albert, who worked at Jones Automatic Carwash in Murfreesboro, TN, for more than 40 years, dealt with many challenges in life, as he only had one arm. Carwash owner Elizabeth Jones said, “Jack was our first employee and in over 40 years we have faced many challenges together.”

A carwash customer said of Albert, “Jack always remembered your name and even if the day had been rocky so far, his cheery greeting really seemed to make things better. Jack touched more lives in a positive way than I think he ever realized.”

In Other News

Standard Change-Makers, Inc., a manufacturer of currency change machines, has closed its Regional Service Support Centers in Aston, PA; Santa Fe Springs, CA; and St. Laurent, Canada.

The company’s Indianapolis, IN, facility has expanded in size to handle all U.S. service phone support, as well as parts orders and repairs.

Canadian customers should contact Canadian Regional Sales Manager Paul Thompson for a recommended service distributor close to their area at (514) 502-0124.

All U.S. service-related shipments should be directed to the Indianapolis facility located at:
3130 N. Mitthoeffer Road
Indianapolis, IN 46235

Unitec Electronics now estimates its corporate office in Elkridge, MD, recycles or reuses up to 96 percent of all recoverable materials at the facility, including shipping supplies and employee-produced materials.

The latest addition to the company’s recycling program, which already incorporates recycling all metal parts used in manufacturing, as well as all office-generated paper and electronic equipment, includes commercial pick-up service for consumer packaging like plastic drink bottles and cans.

The Express Car Wash chain has hired Cannon Advertising, an ad firm based in Boca Raton, FL, to help with its marketing strategy and public relations for the company’s three Florida sites.

There are a total of 18 Express Car Wash locations throughout the United States. Some of those locations are known as Minuteman or Russell Speeder’s Car Wash. The family-operated chain was founded in 1963 and is now run by brothers John and Michael Shullman.

SJK Products Ltd. has renamed its signature waterless carwash product, formerly known as Miracle Drywash, and rebranded the line as Onedrywash.

The company said it chose to rename the product after realizing a major benefit of the product, that it can accomplish cleaning and polishing in one process, was not communicated in the brand’s name.

Car Pool, LLC, with seven locations in and around Richmond, VA, area has been voted the city’s best carwash by the readers of Richmond Magazine.

CEO Paul Carr told the magazine he believes coupon deals and the $7 exterior wash have been the key to keeping customers happy.

Twenty-five Mister Car Wash sites participated in a promotion the company called “The Big Wash 2009” this August to benefit the Humane Society. Mister Car Wash is the second largest conveyor carwash chain in the country, with 64 sites throughout the United States.

The company chose locations in five regions where economic and weather factors have made it most difficult for overcrowded shelters with limited resources. Those sites offered a free Express Wash in exchange for a monetary donation to the charity, as well as held a supply drive.

Mark VII Equipment Inc., the U.S. subsidiary of WashTec AG of Germany, a global supplier of car cleaning equipment, has launched direct sales and service operations in Oklahoma.

Mark VII’s OK-based service technicians report to Doug Urban, regional service manager, and are supported by Mark VII’s regional office and warehouse in Allen, TX.

Effective immediately, Oklahoma customers can call 877-227-1155 for service. Ryan Beaty, vice president of sales for the Western region, will direct sales operations in Oklahoma and can be reached at 503-358-5294.

TMC Pet Vending Solutions is now known as TMC Dog Wash Solutions. The company, owned by The MacPherson Companies, Inc., wanted to rebrand the name in order to be more specific about its products and services, which center around the pet wash industry.

The logo now includes a dog who is hosing himself off while holding a shower nozzle and sponge.

Cleaning Systems, Inc. (CSI), the company that manufactures the complete line of Lustra™ products, has won an award for one of its Lustra ads. The ad, designed by CSI graphic designer Kelly Anderson, was awarded by Graphic Design USA.

Autobell Car Wash Inc. has awarded 86 employees with academic scholarships totaling $73,200.

Autobell, which recently opened its 56th location in Atlanta, ranks number three on Professional Carwashing & Detailing’s list of the Top 50 conveyor carwash chains. Autobell has given away a total of $240,000 since starting its academic awards program.

Jiffy Lube has created a new rewards program to offer discounts for customer loyalty. Customers who buy two Jiffy Lube Signature Service® Oil Changes for the same vehicle within six months earn 50 percent off their third Jiffy Lube Signature Service® Oil Change for the same vehicle through Jiffy Lube Rewards.

Mike’s Express Carwash has created a Facebook fan page to draw in potential customers and offer coupons and other promotions.

“We feel like it really helps promote volume,” said Sally Dahm, marketing director for Mike’s Express.

The company has about 160 fans so far. To keep fans from duplicating the coupons, Dahm said they will be coded with an expiration date and maybe even a bar code.

In Association New

The International Carwash Association has responded to an anti-professional carwash advertisement being run by Rejuvenate Auto, a manufacturer of waterless carwash and detail products.

A July 24 letter addressed to Jeff Hall, product manager, expresses the Association’s displeasure with the commercial appearing on various television stations and on the company’s website.

“This advertisement makes a completely erroneous statement regarding the performance of professional carwashes with no semblance of supporting evidence,” the letter, signed by Executive Director and CEO Eric Wulf, said. “This is a direct insult to thousands of individuals in the professional carwash industry that manufacture, distribute or operate carwash products.’

The letter explained the advantages and safety of professional carwashing, including the environmental benefits. It called for an apology to the professional carwash industry, asked the company to remove the advertisement from its website, and to “run an apology on every network that ran this advertisement.”