The right tools for the job
What is suggested here is not the traditional equipment used in a detail shop, but what a professional detail shop needs to compete in today's auto service industry.
• Air Compressor – While an obvious piece of equipment for any detail shop, most shops don’t have one. A compressor can be used for removing water from a wet car, drying a distributor or, especially, blowing out the interior of a vehicle, just to name a few jobs. Most important, however, compressed air is the power source for versatile pneumatic tools.
Do you realize every other auto service business exclusively uses air-powered tools? The detail business is the only auto service business still using electric tools.
Why? Simple. Most detailers say they cannot afford an air compressor.
• Air Tools – With air power you have a choice of tools to increase efficiency.
With air, there are rotary buffers, lightweight and easy to handle with variable speeds and an on/off trigger which can be "feathered" when buffing over cracks and ridges to avoid burning. The buffers also last longer and require less maintenance.
With air, you can use rotary shampooers, smaller vertical air tools equipped with a round nylon shampoo brush. These units shampoo carpets, upholstery, vinyl and convertible tops quickly, effortlessly and with improved quality. They also are variable speed and can be feathered to avoid damage.
There are also air-powered mini-orbital waxers. Weighing about two pounds, they allow the detailer to wax an entire car in less than 10 minutes without fatigue. Even the larger air orbitals are an improvement over heavier, cumbersome electric orbitals.
• Vacuums – Another obvious piece of equipment for a detail shop, most shops still use the inefficient portable wet/dry shop vacuums sold at department stores. The most efficient detail shop vacuum system is a central vacuum, installed in an equipment room with a pipe manifold leading to vacuum drops (hoses) at each work station.
This puts vacuum capabilities at the fingertips of each detailer and lowers the noise level in the shop for both employees and customers.
• Soil Extractors – No detail shop, professional or not, should be without a soil extraction system. Used for shampooing carpets, fabric upholstery and floor and trunk mats, there are a number of units on the market, so you must do a little research before making a purchase.
Let me make a few suggestions. Solution/recovery tanks should be at least 10 gallons with a vacuum “lift” at least 130 inches and the unit should be heated. The general price range will be $1,100 to $1,600, although there are lower and higher priced units.
You will have to decide which direction you want to take. There are smaller units (two to three gallon) which are quite effective and may be the answer for the detailer who just can't afford an expensive unit. These are priced less than $600.
• Chemical Dilution Stations – Because of the number of water-based chemicals used in a detail shop, it is absolutely critical to have a chemical dilution station.
They are inexpensive and "idiot-proof" to install, just mount it on a wall, connect a water supply or hose and select the dilution ratio you want.
Each station has a plastic fill hose and a second hose for the chemical container. Water pressure draws chemicals out of the container and through the orifice which determines the mixing ratio. The mixture is delivered into the container, bottle or tank. Cost for a single station should be less than $100.
• Detail Work Carts/Table – As obvious as it may seem, many shops do not have a place for clean and dirty towels, buffing pads, tools, brushes, garbage and miscellaneous items. Employees are left to constantly run around looking for their equipment and supplies.
Shops should have a cart for these items. The cart can be wheeled up to each vehicle and easily moved to avoid hitting doors, etc. A simple item like this can save hours of time.
• Dispensing Work Stations – These stations are probably the most expensive, but most efficient items introduced to the detail industry. The systems are the ultimate in efficiency, function and professionalism and a shop equipped with them makes a statement to both customer and employee that this truly is a professional business.
The work station literally holds everything the detailer needs when working on a vehicle. Typically, a work station will dispense from eight to 12 chemicals through application hoses and guns and offers air outlets to power tools. Stations also include built-in vacuum and/or soil extractor with hoses and nozzles and provide electric outlets.
Chemicals are dispensed from a chemical dilution and dispensing system which is located in a secure equipment room and piped to the work stations. The water-based chemicals are automatically diluted and held in tanks while ready-to-use chemicals are dispensed right from the original container.
Don't jump to the conclusion you can't afford this equipment. You need to objectively consider these recommendations and how they can help your business. Consider what you are already paying in higher labor and chemical costs and lower productivity.
R.L. “Bud” Abraham is president of Detail Plus Car Appearance Systems, Portland, OR, and a 37-year member of the car-care industry. He is also a member of the International Carwash Association Board of Directors and can be contacted at email@example.com.