The Professional Carwashing & Detailing® magazine asked its readers to submit their creative or impressive signage to be judged by a panel of five industry professionals.
Submitters were asked to provide a description of their sign and some of the factors they considered when initially constructing the signage for their site.
All participants submitted a photo(s) for the judges to critique, based on a list of criteria developed by the staff of PC&D with the help of carwash sign consultant, Perry Powell. The criteria has been included for readers' reference.
Eligibility rules included: one entry per owner/operator; one entry per carwash site; entry per carwash site; entrants must own/operate a facility in North America; and all entries must have been from a carwash facility: self-serve, full-serve, in-bay automatic, express exterior or a combination of any of the above.
MEET THE JUDGES
PC&D asked five industry veterans and professionals to judge the 14 sign submissions based on the provided criteria. It's time to meet the judges:
R.L. Bud Abraham: Abraham is president of Detail Plus Car Appearance Systems, Portland, OR. Abraham is a 36-year veteran of the carwash and detail industries and currently serves on the International Carwash Association Board of Directors and PC&D's honorary advisory board.
Jack Anthony: Jack Anthony is the owner of 7 Flags Carwash, Vallejo, CA, and as of present time, current International Carwash Association president. Anthony has been in the carwash industry for over 30 years.
Steve Okun: Steve Okun is the developer of the flex-serve operating platform and a 36-year hands-on veteran of the carwash and detailing business. Okun's achievements include pioneering menu-merchandising, dollar-per-car assessment and customer service advisors into the carwash industry. His company, FL- based SMOKUN & Associates, provides marketing and operations consulting and training.
Janay Rickwalder: Janay Rickwalder is representing the International Sign Association (ISA). Rickwalder is the association's director of communications.
Robert Roman: Robert Roman is currently president of RJR Enterprises- Carwash Consultants (www.carwashplan.com). Roman belongs to the International Carwash Association (ICA) and is a member of PCD's Honorary Advisory Board.
Let the signs speak
The science of signage is extremely important to every business. Carwash owners need to do their homework before creating any kind of signage for their site.
Now it's your turn to judge. Using the criteria provided, decide what sign submission is your top choice and visit Professional Carwashing & Detailing 's® booth, #602 at the International Carwash Association's Car Care World Expo 2006 in Las Vegas, to cast your vote for the People's Choice Award.
Judging criteria for "What's Your Sign?"
We understand that local laws prohibit some things from being done with signage; however judges should consider the following criteria when scoring each sign submission.
When scoring each submission, judges should grade the sign as best they can based on the description listed below and the photograph provided by the contestants.
A score of 0 is the lowest and a score of 10 is the highest. For each of the 5 sections judges may give a score of 10 points maximum.
Section 1: Media Application: (0-10)
Media is the physical properties of the sign: the nuts and bolts.
1. Does the sign appear to be well-constructed?
2. Does the sign seem to balance aesthetics and function?
3. Does the sign design create shadows and shading that obstructs the message?
Section 2: Artistic Design: (0-10)
Artistic design is the use of special features of the physical sign.
1. Is the sign creative, catchy and/or attention-grabbing?
2. Does the sign seem to be legible from a distance?
3. Is the logo clear and distinguishable?
4. Does the physical shape of the sign allow for at least 25 percent negative space? (Designer's term for good use of empty space.)
5. Do colors provide contrast that makes the sign easy to read?
6. Is/would the sign be readable at night?
Section 3: Message: (0-10)
The message is the actual logo and copy of the sign.
1. Does the message convey the necessary information to effectively raise the car count?
2. Does the layout of the logo and copy create an easy read?
3. Is the message creative?
4. Is the message as brief as possible?
5. Does the sign convey "CARWASH" adequately?
6. Does the copy overlay the logo or obstruct readability?
7. Is the message laid out in a manner that maximizes the size of the copy for the space given?
8. Does the logo match the theme of the wash or building?
Section 4: Target Marketing (0-10)
Score target marketing based on how well you feel the sign accomplishes the objective of attracting/influencing the intended audience.
1. Does the message grab the motorist's attention?
2. Is the message memorable to the right audience?
3. What additional profit centers are presented?
Section 5: Environment: (0-10)
Environment is the placement of the sign in its surroundings.
1. Is the sign placed to take advantage of its natural environment/setting?
2. Is the sign the correct height for its surroundings?
3. Does landscaping cooperate with or obstruct the sign?
4. Is the sign placed well to overcome environmental features, such as unusual terrain or obstructions?
Get Wet Car Wash
New Iberia, L.A.
Owners: Mike and Shermane Silva
Get Wet is a new express carwash and our image is funky and fun. We chose a sign design which resembled a splash of water shooting into the air and used the sun and the wave in our logo.
The colors are bright and cheerful. We knew our sign would be our best source of advertisement and we were willing to spend the necessary dollars to make it unique in shape, design and color.
Our sign designer had fun helping us design it and helped us carry the theme onto our canopies, other signs on the property, stationary, t-shirts, hats, uniforms and stickers, etc.
Our design is now easily recognized and we have only been open for six months.
We are located across the street from Wal-Mart on a busy road. Our sign can be seen from a far distance. “Carwash” was made large on the sign so that it could be seen first and read easily. We also want customers to know we have a $4 express wash and free vacs. Our sign is neon and at night it is very eye-catching.
We have a similar sign on the front of our building, which is complementary to our large street sign. We felt our sign needed to be representative of the name of our business — Get Wet!
Judges comments:
RUNNER UP
Wash 'N Vac, Inc.
Salisbury, M.D.
Owner: Brian Dayton
At this featured location in Salisbury, M.D., I purchased an existing 13 bay self-serve wash in June 2004. The wash was built in 1969. It had a large existing sign that originally cost $5000.
When my local sign company came to do some repairs to the sign, it was discovered that one of the two main steel poles supporting the upper structure had broken from the welds and fell down into the next larger pole.
If the sign had fallen, I would not have been able to put it back up due to new sign regulations. It would have to be moved 20 feet off the road and be about half the original size, and about 8 feet shorter.
So, the sign company completely disassembled the sign. They were able to fish up the old pole using a cable winch and a hook.
The pole was securely welded, and we covered the entire sign with new aluminum, and put it back together. We were able to keep the large sign right next to the roadway.
The sign is shared with a Budget Truck Rental, and an auto detailer, both of which are housed in the building directly below the sign.
The carwash sits about 100 feet behind that building, so the signage is very important in letting passersby know that there is a carwash nearby.
After repairing the main sign, I decided to add reinforcement by taking the 12’ X 21’ billboard just 30 feet away. The two together pretty much signal that there is a carwash close by. The day and night visibility of the two signs together is incredibly impactful.
Judges comments:
THIRD PLACE
Splash Auto Wash
Detroit, M.I.
Owners: Michael Berry and his sisters Sandy and Michelle Berry
This site is family-owned and operated since June 27, 2005. It is an express exterior wash tunnel approximately 128 feet long.
We chose our sign because of the high volume corner where our site is located. Approximately 65,000 vehicles pass our location.
We wanted a sign that made a great first impression to our potential customers. We also wanted a message board incorporated to display and promote our wash packages.
We had a logo company create a logo that was unique, animated, and appealing.
We instructed them that we wanted to see a generic car with a personality and smiling face. The idea was to have a car splashing or making waves.
The logo designers came up with our logo and added bubbles and water as accents.
The construction of the pole needed some muscle. We had the sign company construct a rounded shroud in grey metallic color that complemented the sign and message board.
The only difficult decision was how to place the sign and achieve maximum visibility. My sign representative informed me that placing the sign along the east and west flow of traffic would give me the greatest exposure.
I originally wanted to place the sign on a 45-degree angle so that I could get all corners exposed. However, after careful consideration, it would not have given me the best exposure.
The greatest compliment we receive as my customers enter our site is the sign. We know that our sign is an investment and not an expense.
Judges comments:
OTHER CONTESTANTS
Autobell Car Wash, Inc.
Charlotte, N.C.
Owner: Chuck Howard
The Autobell Car Wash located at 8500 Pitstop Road, Concord, N.C., exhibits its registered logo — featuring the gold bell and arch that is the well-established and very recognizable symbol of this 37-year-old company in three distinct ways:
We feel that the crisp colors and clean lines, along with the unique architectural component, create a distinct visual and mental correlation for our customers.
While creating this unique representation, we did encounter a challenge. The creation of the three-dimensional tower and bell design from scratch required some out-of-the box thinking along with creative architectural perspective.
We feel that the tower creates a focal point that nicely ties our sign logo and building logo placement together. One particular special feature is the fiberglass bell in the tower that was custom-made by a boat and fiberglass repair company.
The signage at this Autobell Car Wash location has definitely enhanced our business. The tower, acting as the focal point, along with the sign and building logo work together to create brand awareness.
They allow our carwash to be easily identified and promote excellent visibility from the highway. We feel that with all the visual clutter drivers encounter, our signage design not only stands out but also is visually pleasing to our customers.
Judges comments:
Cantele's Car Wash
Hudson, N.Y.
Owners: B.J. & Mary Cantele
We own Cantele’s Car Wash in Hudson, N.Y. Our carwash is a touch-free automatic.
The sign is made from Canadian Granite and is shaped like a Z06 Corvette. We chose this type of sign because we wanted something completely different from the ordinary.
We also wanted a no-maintenance sign. This sign will look the same for many years.
We picked the Z06 Corvette because this is the type of car one would not normally bring to an automatic carwash. We wanted to emphasize that if you can bring this type of carwash it would be safe for any car.
Also, what is unique about this sign is that I made it myself. I am also in the monument business and I was also able to manufacture this sign at my facility.
The sign measures 10’ long 4’ high. This was the largest sign allowed.
Judges comments:
CarbuX Car Wash
Jacksonville, F.L.
Owner: Andrew Jaffa
CarbuX Car Wash and Mobil1 Lube Express located in Jacksonville, F.L. opened on July 15, 2005. We operate the carwash and the oil lube and we lease the Citgo gas station and convenience store to a third party.
Monument sign on road — we were restricted to a monument style sign 15’max height and 125-square-feet max area.
Consequently, our sign is 15’ high and 125-square-feet. This severely limited what we could do because we have three distinct businesses that need to be advertised.
We decided to add a vertical feature with the Carwash and Free Vacuums sign and also add a digital reader board. Also, we tried to use colors that were noticeable; purple and green, yet distinct from the Citgo colors and the Mobil1 Lube Express colors.
Our logo is a tire with the words CARBUX and CARWASH applied as if they were white wall lettering.
Two car tires hang behind glass at the entrance to the carwash. This was done after the city made us remove them from our entrance canopy.
We also used a large semi-tire with our name added. Originally, this tire was on a post near the road so that customers from both directions could see when we were open.
Again, the city made us remove the tires, so instead I put the tire on the end of one of our canopy beams to advertise our detail area in our free vacuum area.
The menu boards are stainless steel enclosures that close up at night to protect the face of our auto cashiers. In the morning, we open up the doors, and at night we simply lock them up without worrying about vandalism at the auto cashiers.
The menu is graphical and easy to read without any wasted words. The menu is repeated on the front of the autocashiers so that customers can review before purchasing.
Judges comments:
Classy Chassy Car Wash
Irondequoit, N.Y.
Owners: Dave Clements and Jeff Arnold
We are a multiple site operator in upstate New York. Our locations all provide the same services — multiple in-bay automatics, mostly combined with self-serve washes.
Our identity is portrayed throughout these sites by consistent building shapes, color and layout, wall coverings and most importantly-signage. All of our signs have a common shape, color and lighting manner.
We think that our signs represent an identity that is easily recognized by our patrons. Therefore, they can expect the same great service at any location.
We use neon and internal lights to accentuate our sign’s shape. The red neon strip over the channel letters in “LASERWASH” look very much like a laser beam at night. Although there are no lasers used in our site, there is an association with technology and sophistication that this sign portrays.
Our logo was designed with the pole sign in mind. The pole sign remains as the best year-round advertising product we have, so we wanted to make ours pretty.
We offer services 24 hours a day (something that our competitors do not) so we need our sign(s) to grab the attention of nighttime drivers — thus the neon.
Judges comments:
East Coast Hand Car Wash & Detail Center
Long Island, N.Y.
Owner: Thomas Gatto
I am the owner of East Coast Hand Car Wash, located on the service road of Hempstead Turnpike in Levittown, Long Island.
My business would slow down once it got dark because people would drive right past us. Together with Al West and Mike Muurisepp from Simoniz U.S.A., I created this sign.
The sign came out great. I am now busy after dark and have people coming in and saying, “I’ve lived here all my life and never knew you were here!!”
My team made it very easy.
Judges comments:
Lake Car Wash
Lake Elsinore, C.A.
Owner: Tom Grady
The picture is of me standing next to our entrance/street monument sign. The photo also highlights our canopy signage, vehicles being attended to, our multi-profit centers and the integration of actual palm trees with our logo.
It was taken by the city when we received the “Outstanding Business of the Quarter” award and forwarded to the press with a press release.
Judges comments:
Laziboy Car Wash
Plymouth, W.I.
Owners: Brian Johnson, Ellynne Johnson, Gene Blanke
The Laziboy Car Wash was remodeled 2 1/2 years ago and we decided to also change the name and image of our carwash. We made lists of possible names and Laziboy came up as my partner’s son’s nickname.
We felt that Laziboy was appropriate and a different name for a self-serve carwash. The Laziboy name has drawn a lot of attention and is easily remembered. That was our goal in deciding on the name.
A friend of mine designed the logo and sign, keeping it simple, because we felt that simple gets more attention. We use the reader board for messages. Placement is near the street and in front of the wash.
We have one location with two manual bays and one touch-free automatic.
Judges comments:
Sudzie Autowash
Scarborough, M.E.
Owners: John and Christine Massengill
My wife Christine and I opened Sudzie Autowash in the spring of 2004, starting a third generation carwash. We selected a site in Scarborough due to the lack of a full-service model in the surrounding area.
Since recognition is everything, we sought professional help to create a special sign for our business. Christine and I came up with the name Sudzie and at the request of our 8-year-old daughter, Melissa, incorporated bubbles into the logo.
We also felt that it was imperative to have an electronic message center to help keep our customer base (both existing and prospective) informed as to the state of our business.
There was not an electronic message center in the Town of Scarborough prior to Sudzie Autowash. We worked with the Town Planning Department to set guidelines on the use and importance of such a sign for the establishment and growth of a business.
After a long process of negotiating with the town, we were granted our approvals. This process was by far, the most tedious of all our approvals for this business.
On various days, we offer discounts for ladies, gentleman and seniors, and post these notices on the sign for all passing vehicles to see.
We update the messages daily and during the overnight hours when we are closed, we display the time and temperature. The sign also allows us to advertise charitable wash functions and the offering of gift cards during the holiday season.
Judges comments:
Simon's Shine Shop
Chicago
Owners: Jim Lafeber and Nicole Kloiber
Simon’s Shine Shop is a full-service carwash and detailing shop located in an affluent neighborhood on the near north side of Chicago.
When we were initially developing sign concepts, we knew we wanted to set ourselves apart from other carwashes in the area, not only in the services we provide, but also in the appearance of our shop.
Therefore, we chose a hand-carved wooden sign that is accented with gold leaf letters. It was created by a local artist and fits in with the neighborhood and its other businesses very well.
We also believe that the richness of materials utilized and the attention to detail in the carving helps illustrate our emphasis on the quality of our services.
We based the rest of our building design choices on the sign with the focus on making our shop as warm and inviting as possible.
We chose a welcoming shade of olive green for the exterior and accented it with dark brown trim. These colors complement the sign very well, and the solid color of the building’s façade helps direct viewers’ eyes right to the sign.
Our building is a very boxy warehouse type, and we knew we wanted to break up its linearity by contrasting with more organic-styled signage, hence the wavy highlights and oval shape.
We placed curvy gooseneck lamps across the front of the building to further contrast the lines, as well as to light up the building at night. Spotlights are directed on the sign to ensure it can be seen well in the dark.
The two-sided sign is placed between our garage door and customer entrance, and juts out perpendicularly from the building façade. We chose this type of sign to maximize its visibility, as there is a great deal of vehicle traffic coming from both directions towards our shop.
Fortunately, we didn’t encounter too many difficulties in placing our sign. The biggest hurdle was obtaining a sign permit, which is required by the city of Chicago. This ensures that signs meet certain safety requirements, and necessitated approval from our alderman.
It wasn’t difficult, but it did take a little legwork. We also had to hire a specialized company to hang our sign, again to ensure safety — especially since we are in the windy city!
When we ask first-time customers how they heard about Simon’s Shine Shop, the vast majority tell us that they noticed the shop while driving by.
We’ve heard comments such as, “It looks so classy” and “I’ve never seen a carwash that looks as nice as this one. I just had to try it out!”
We are convinced that the uniqueness of our sign to the carwash industry, along with our inviting building aesthetic, has much to do with this. We are just thrilled with our choice.
Judges comments:
WashLand
Plattsburg, N.Y.
Owner: Michael Racine
WashLand, the carwash I just opened in mid-December 2005, is my dream come true.
Over the years I have dreamt up every part of my new carwash, from the building with the apartments and my office above, the beautiful glazed block in each bay, and the classic awnings that hang over each bay, to the sign that stands on the street edge, and even the catchy WashLand® name that I registered as a trademark over seven years ago.
One day, when I was putting a license plate frame on my car, it came to me. Wow, how simple and cool would that be, a license plate frame around my sign.
Then I focused on how the sign should look and I came up with my sign looking similar to a New York State license plate. It took some time to find a sign company willing to custom build this sign, but I finally found a great custom sign builder.
Through much re-search, I learned that that putting the words “Car Wash” larger than my company name was very important.
For years I loved the idea of a message center sign, and I though it would be a great way to promote daily specials, as well as create interest in the minds of those potential customers driving by.
I knew that this type of sign would be very costly, but I just could not stop thinking about how I could find a way to make such a large investment pay for itself.
I researched the companies that build message center signs and I even took a complete tour of one factory. Although the prices seemed quite high, I ran a few cost-related numbers and realized that if I just washed one more car each day, I could pay for this cutting-edge message sign. By looking at the cost per day I sold myself on this sign.
I feel the many hours of research and design for the sign were all worth the efforts. It seems to tie in well with the car theme and now the WashLand name as well as what this location is (a carwash) really stands out in a very unique way.
This sign stands tall on two massive steel poles and it proudly announces to every car driving by that WashLand Car Wash washes cars in the most modern way today and in a modern facility.
Judges comments:
Wally Wash
Warr Acres, O.K.
Owner: George Brown
I operate an exterior tunnel, eight-bay self-serve and two-bay detail shop all-in-one location.
Considering the property and street traffic, I chose not to have one single pole sign. Rather, I opted for three signs to be mounted on the façade of each building facing the street. My sole mission is to promote name brand recognition and the visual promotion of my logo.
Factors I considered were: easy access for service and three dimensional qualities highlighted by neon and color. The buildings are plain tan split-block with green accents. The signs have neither color incorporated into them, therefore they stand out and complete a simple clean line appearance.
Placement of the signs is on the front walls facing the street. They are designed to literally change the seasons using color “halos” against the wall and utilizing electric plugs on the back plug in various ideas in the future.
An example: Valentine’s Day is coming soon and Wally Wash will advertise the wash as the “Tunnel of Love” and the halo behind the sign will be red flood lights. I can change these lights or service the inside of the fixture using a 10’ step ladder. This saves money from the service call from our local sign company when a light goes out.
I believe our signs put a finishing touch of class on our buildings and “outshine” any of our competitor’s attempts at getting the word out. It was fun to see my own design come to life and promote the Wally Wash logo so well.
Judges comments: