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Business Operations

The right lights

November 16, 2011
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One of the most positive things you can do to brighten up your detail shop is to change or improve the lighting. Begin with your sign, if you have an illuminated identification sign, make sure that all the fluorescent tubes are working and cleaned.

Then, in the customer service/waiting room area, make sure you have bright lighting because this is where the customer first encounters you and your business. If it is dark and dreary, that is the impression they will get of you and your shop and probably your work.

In the workshop area, it goes without saying that your workshop should be well lit to ensure that your workers can see what they are doing. I have been in far too many shops where the lighting was so bad that the workers could not see the dirt on the inside of the car, and they could not ascertain the correction or non-correction they were achieving with the buffer when working on the paint.

Natural light is also a key. If you are remodeling, add windows or sky lights. It helps the employees’ attitudes, too.

Avoid cluttering windows. Here are a few ideas to consider, rather than giving you definitive recommendations because every shop situation and budget is different. These ideas will give you some ideas to work with:

You want exposure in and out. When people look in, they are interested in what’s in there. Make the look appealing.

When reevaluating your interior, the focus should be on lighting, painting and the floor. Replace any broken light fixtures and remember that paint is cheap. A little elbow grease and a small investment can result in significant improvements in your shop.

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