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Loyalty programs

Ice cream parlor located inside hand-wash business

PHOENIX — Hersey’s ice cream is available for waiting customers.


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The good, the bad and the ugly sides to customer service

Debra Gorgos
I have written before about Yelp and how it can be a thorn in every business owner's side, or a blessing in a not-so-disguised format. A bad review can lead to a positive change, or a chance for you, as a business owner or manager, to come across as composed, reflective and repentant.


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Carwash closes abruptly, owes loyalty members refund

HIGHLAND VILLAGE, Texas — One customer said he paid $360 for six months of washes at Dream’s And Brothers Hand Car Wash, and hasn’t been contacted since they suddenly closed, according to Click2Houston.com.   


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Carwash and detailing business does big volume with local touch

BELMONT, Mass. — During a typical weekend, Belmont Car Wash cleans up to 1,000 vehicles, and details another 200, according to The Boston Globe.


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This year's Most Valuable Carwasher is … Mark Fox of Cornhusker Auto Wash of Bellevue, Nebraska

Debra Gorgos
This year’s Most Valuable Carwasher (MVC) was chosen for his dedication to making things right, always looking to improve the wash experience for customers and employees, and continuing to think “what’s next?” when it comes to running his business.
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How to open an Australian carwash: What are unlimited carwash programs?

Frequent wash customers can save money with unlimited wash plans, but how do they work?
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Grand opening for new Clean Planet Detailing location

WOODINVILLE, Wash. — The new Clean Planet Auto Detailing and Car Wash DIY Retail Outlet hosted its grand opening on Saturday, June 21, with an “Open Garage” featuring DIY tips, special offers and more, according to a press release.


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Classic Car Spa offers unique loyalty program and services

TEMPE, Ariz. — The wash has found a unique service menu and special deals to satisfy its customer base, according to the East Valley Tribune.


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New business model improves sales at carwash

COLUMBIA, Mo. — Roland Bartels bought out his partner in 2012, and has changed his business model to a membership program to improve sales, according to the Columbia Daily Tribune.


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Groupon announces Gnome, a tablet-based platform for merchants

CHICAGO — Gnome will allow merchants to seamlessly redeem Groupon deals, and has a simple POS system and credit card payment processing service, according to a press release.


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