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Loyalty programs

The good, the bad and the ugly sides to customer service

I have written before about Yelp and how it can be a thorn in every business owner's side, or a blessing in a not-so-disguised format. A bad review can lead to a positive change, or a chance for you, as a business owner or manager, to come across as composed, reflective and repentant.


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This year's Most Valuable Carwasher is … Mark Fox of Cornhusker Auto Wash of Bellevue, Nebraska

This year’s Most Valuable Carwasher (MVC) was chosen for his dedication to making things right, always looking to improve the wash experience for customers and employees, and continuing to think “what’s next?” when it comes to running his business.
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How to open an Australian carwash: What are unlimited carwash programs?

Frequent wash customers can save money with unlimited wash plans, but how do they work?
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Groupon announces Gnome, a tablet-based platform for merchants

CHICAGO — Gnome will allow merchants to seamlessly redeem Groupon deals, and has a simple POS system and credit card payment processing service, according to a press release.


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How POS systems increase efficiency

Read how one carwash's POS system keeps things running smoothly, and keeps the owner more informed.
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Creating the ideal loyalty program for C-stores

MINNEAPOLIS — C-store loyalty program participation is not on par with that of grocery and drug stores, and a study has been done to find the ideal loyalty program to improve participation, according to CSPnet.com.


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How to start a carwash: What are unlimited carwash programs?

WATERTOWN, N.Y. — Frequent wash customers can save money with unlimited wash plans, like the one at Classy Chassy, according to the Watertown Daily Times.


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How to start a carwash: Marketing 101

Presenting the best ways to market your different businesses to one customer.

Creating repeat customers

How loyalty carwash programs create longevity and revenue growth.
It is true that if customer loyalty were easy to come by then every business would be showing successful program retentions and extensive revenue growth year after year. So, how much loyalty is necessary to be successful?
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Increased efficiency with POS systems

TOLEDO, Ohio — How POS systems can keep a carwash running smoothly, and a keep a carwash owner more informed.
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