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Business Operations

IBISWorld makes Canadian carwash and auto detailing research report available

NEW YORK — Canadians’ rising income and consumer spending has fueled the growing carwash market.


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MacNeil brings in new customer service manager

BARRIE, Ontario — New hire brings technical expertise and organizational experience to her role.


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Retailer turned detailer gives each car his personal sign-off

LYNCHBURG, Va. — John Meade focuses on being a true detail shop in a saturated market.


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Conservation area carwash in danger of closure

DOVER, England — Opponents say the business is inappropriate for its surroundings.


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Entrepreneur signs lease, travels with Prince’s Trust

ROCHDALE, England — After moving from Uganda to England, a man set up his own carwashing business.


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IBISWorld adds report on growing Australian carwash and detailing industry

MELBOURNE, Australia — The expanding industry has seen an influx of customers because of water bans and increased environmental awareness.


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Update: Northbrook carwash approved despite last-minute objections

NORTHBROOK, Ill. — The modern carwash will build regardless of being turned down by the planning commission.


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Crafting a customer-centric culture, part 2

Shopping or conducting business should not feel like a chore best avoided: it should be an enjoyable experience, one that your customers desire to repeat.


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Diamond Chemicals announces new hire

EAST RUTHERFORD, N.J. — The new account manager brings experience to his division.


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Expansion planned for carwash after town council approval

FREDERICKSBURG, Va. — Officials hope the expansion will alleviate traffic congestion due to the wash’s long lines.


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