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Business Operations

Crafting a customer-centric culture

Tron Jordheim

Focus on the customer service experience from point-of-entry to point-of-sale to increase a business' growth and retention.


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Finding an average profit margin

Ryan Essenburg
How to answer one of the most frequently asked questions in the carwashing industry.
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AMRA names new president

ARLINGTON HEIGHTS, Ill. — New president comes aboard with industry experience and leadership skills.


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Mike’s Carwash splitting in two

INDIANAPOLIS — Twenty-six of the 41 locations will soon have a new name.


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Fired worker kills boss with punches to head

ORANGEBURG, S.C. — The victim was able to tell police who his attacker was before he died.


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Owner fined for noisy carwash

MIRFIELD, England — Residents say the carwash is operating outside council-approved hours.


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LANXESS moves forward with realignment

PITTSBURGH — The company has defined a three-phrase program to enhance business practices.


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College student starts waterless wash

STATE COLLEGE, Pa. —A business is born when a college student needs a solution for getting her car clean in frigid temperatures.


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Lustra appoints new sales manager

DE PERE, Wis. — The car care products company has named a new sales manager for its Southwestern customers.


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Boomerang opens 31st location

LITTLE ROCK, Ark. — The carwash chain will celebrate with free carwashes and charitable donations.


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