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Business Operations

Detailer wins Mobile Electronics 2014 Retailer Store Chain of the Year

WESTON, Fla. — Franchise owners, staff dedication, hard work and improvement of franchise system led to the award.


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Owners join together to offer reward for carwash vandal arrest

NORFOLK, Va. — A suspect appears to use a sledgehammer and axe to break into meter boxes.


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Equipment manufacturer ranked one of fastest-growing U.S. companies

BURNSVILLE, Minn. — The list features America’s independent entrepreneurs.


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Workplace safety violations lead to fine

THORNWOOD — The fine comes after an OSHA inspection.


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IBISWorld makes Canadian carwash and auto detailing research report available

NEW YORK — Canadians’ rising income and consumer spending has fueled the growing carwash market.


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MacNeil brings in new customer service manager

BARRIE, Ontario — New hire brings technical expertise and organizational experience to her role.


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Retailer turned detailer gives each car his personal sign-off

LYNCHBURG, Va. — John Meade focuses on being a true detail shop in a saturated market.


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IBISWorld adds report on growing Australian carwash and detailing industry

MELBOURNE, Australia — The expanding industry has seen an influx of customers because of water bans and increased environmental awareness.


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Update: Northbrook carwash approved despite last-minute objections

NORTHBROOK, Ill. — The modern carwash will build regardless of being turned down by the planning commission.


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Crafting a customer-centric culture, part 2

Shopping or conducting business should not feel like a chore best avoided: it should be an enjoyable experience, one that your customers desire to repeat.


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