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Business Operations

Creating repeat customers

How loyalty carwash programs create longevity and revenue growth.
David Dougherty
It is true that if customer loyalty were easy to come by then every business would be showing successful program retentions and extensive revenue growth year after year. So, how much loyalty is necessary to be successful?
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Do you offer fabric repair and restoration?

One industry expert reveals what it takes to offer this additional service and how it can draw in more customers.
Another way to draw in more customers and make additional revenue is to offer up fabric repair and restoration.
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Stories from the Trenches: Rain Tunnel Express Car Wash

President Scott Knight shares his tips for success.
Debra Gorgos
President/Owner Scott Knight shares his tips on success
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A carwash manager’s guide to success

How to overcome the many difficulties that come with managing a carwash.
Steve Gaudreau
Because of the basic nature of this complex business, a manager’s job is particularly challenging.
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Marketing your pet wash, a modern contraption for a social world

Joe J. Napoli
Carwash owners are always looking for new ways to bring in extra revenue, and pet washes have emerged as one of the most dependable ways to do so.
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Increased efficiency with POS systems

TOLEDO, Ohio — How POS systems can keep a carwash running smoothly, and a keep a carwash owner more informed.
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Recently opened California carwash reclaims 97 percent of water

MANTECA, Calif. — Clean Drop Car Wash is able to reclaim 97 percent of its water or more, which is a great thing for a wash that is in the area of a drought, according to the Manteca Bulletin.


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Walmart convenience store opens

BENTONVILLE, Ark. — There has been talks of Walmart entering the convenience store market for a year, and it’s finally officially happened, according to thecitywire.com.


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Pollen season improves carwash sales

LEESBURG, Fla. — The pollen forecast has led to allergic reactions and gold vehicles going to the carwash, according to the Daily Commercial.


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POS systems and improving your carwash experience

Joe J. Napoli
SOQUEL, Calif. — How one carwash has utilized its POS system to help greet customers and improve its loyalty program.


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