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Business Operations

Boost your brand loyalty

Achieving the ultimate goal of attracting and connecting with more customers.

Establishing brand loyalty when customer interaction is extremely limited is one of the biggest challenges facing any carwash.


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NRF president's Letter to the Editor warns about negative effects of proposed overtime regulations

WASHINGTON — The proposed rules are meant to stop exploitation of salaried versus hourly workers.


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State expands move over law to protect tow truck drivers

PIKESVILLE, Md. — The law also covers police and emergency vehicles on the roadside.


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Detail shop works with repair business next door for appointments

ZUMBROTA, Minn. — The shop owner’s family has been invested in its community for more than 20 years.


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How to start a carwash: Coaching up employees

For business owners, finding and developing the most valuable employees, productive "A" players, can be a major hurdle.


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Automation company opens American headquarters, training facility

HOFFMAN ESTATES, Ill. — Customers can learn about equipment and solutions through real-world simulations.


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Shopping center rezoning attracts new $2.5 million carwash

MONTGOMERY, Ala. — Three acres of space were freed up for development after rezoning parking spaces.


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Mike’s Carwash split a harmonious one

INDIANAPOLIS — Mike Dahm said the company doesn’t want to be biggest; it wants to be the best.


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Workers questioned, one arrested over illegitimate employment

KENT, England — Immigration enforcement says it will help businesses verify employment status, but it will not tolerate violations.


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CCA golf invitational was “a hole in one”

HARWINTON, Conn. — The day included breakfast, lunch, dinner, prizes and the annual Legislator of the Year Award.


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