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Detailing

Leather & vinyl: The right to repair

October 11, 2010
The last time a customer came to you with damaged leather or vinyl did you have the expertise to repair the damage? If you answered No , you are
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Stain removal made easy

October 11, 2010
Summary: This month, Professional Carwashing & Detailing® asked Scott Perkin, owner of Scotty’s Shine Shop Inc., London, Ontario, to answer a question submitted by Stacey Palomar, a detailer in
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A mile in your customer's shoes

October 11, 2010
Every now and then it is good for a detailer or carwash operator to stand back from their business and put themselves in the shoes of their customer. It
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Catching wastewater flow on the go

October 11, 2010
What’s that residents see pouring into their storm drain? It’s wastewater from a mobile wash unit — cleaning vehicles, trucks, parts, aircraft and buildings. It’s also foamy and noticeable,
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Manage, maintain, train and retain

October 11, 2010
It’s a given that the majority of customers evaluate detailing work based on the quality of personal service and the appearance of the owner, employees and the shop or
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Wax on, wax off

October 11, 2010
A common question heard around detail shops is, “What is the best wax?” Unfortunately, the answer is not a black or white issue. It usually comes down to a
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Steam cleaning a car interior

October 11, 2010
Summary: This month, Professional Carwashing & Detailing® asked Brian Bishop-Parise, president of Thermax Floor Care, to answer a question submitted by an anonymous detail shop operator regarding the effectiveness
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A detailed look at advertising

October 11, 2010
We all know that radio and television have come to dominate most marketing budgets, but print advertising remains an important and effective tool for many small companies. Although it
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The perfect un-polluted finish

October 11, 2010
Every vehicle on the globe shares a common enemy, and it isn’t the gridlock pace of a metropolitan traffic jam, but it is a by-product of it. It can
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Tips on using an extractor

October 11, 2010
Summary: This month, Professional Carwashing & Detailing® asked Rick Michaelian, detail product manager for C.A.R. Products Inc., to answer a question submitted by an anonymous detail shop operator regarding
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