View Cart (0 items)

Detailing

The recognized expert

Jonathan Taylor
Anyone can claim to be in expert in their field, but what separates the fly-by night professionals from the ones that have really mastered their field? Most would say
Read More

Know your soil; know your extractor

From the June 2010 issue of Professional Carwashing & Detailing. It should go without saying that in order to properly clean carpets and fabric upholstery a detailer should know the
Read More

Controlling labor costs

Bud Abraham
Editor’s Note:The following article first appeared in the January 2009 issue of Professional Carwashing & Detailing magazine. Detail operations, like all businesses today, are faced with declining sales
Read More

A very fine towel

Bob Gartland
Editor’s Note: This article is taken from a previous issue of Professional Carwashing & Detailing®. If you would like to submit an article or topic idea for the Management Tip
Read More

Treat and repair windshields the right way

Paul Baratta
Editor’s note: This article originally appeared in the September 2005 issue of Professional Carwashing & Detailing. If you would like to submit a tip or an article idea, please e-mail
Read More

How to handle customer complaints

Jonathan Taylor
If you’ve been in business for any length of time, you’ve experienced customer complaints. Many business owners tend to react to customer complaints with a certain amount of anxiety, but
Read More

Targeting the affluent

Jonathan Taylor
I noticed lately that a lot of businesses have taken a “Button down the Hatches” approach while hoping at the same time this recession blows over as quickly as possible.
Read More

Why paints fade

Bill Rice
Editor’s note: This article originally appeared in the April 2008 issue of Professional Carwashing & Detailing. If you would like to submit a tip or an article idea, please e-mail
Read More

Maintaining exterior trim

Jim Pyatt
Thirty years ago, the trim on most cars was chrome. It was shiny and strong. It added flair and color to the old classic. However, the chrome days of old
Read More

Turning apathetic customers into advocates

Leslie Whittaker
Customers; they can make you or they can break you. In today’s industry of fierce competition, simply satisfying your customers is no longer enough -- not if you want to
Read More