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Detailing

Eleven steps to great customer service

Whether prepping or drying a car, answering the phone, fixing a problem, selling a retail product or reconciling an unpaid invoice, the quality of the interaction between one human being
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Brush up on detail brushes

Editor’s Note: This article is taken from a previous issue of Professional Carwashing & Detailing®. If you would like to submit an article or topic idea for the Management
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Carpet care & equipment

Editor’s Note: This article originally appeared in the February 2007 issue of Professional Carwashing and Detailingmagazine. If you have a topic idea or would like to submit an article
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Success with express detailing

Editor’s Note: This article is included in the March 2009 issue of Professinoal Carwashing & Detailing®. If you would like to submit a written article or topic idea, please contact
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