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Online Exclusives

Poll: What do you hope improves in 2013?

December 19, 2012
If you were granted one magical wish in the new year, what factor would you choose to improve?
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Blog: Rest in peace

December 13, 2012
Somewhere there is a heaven for old but virtuous carwashes. For nearly 25 years in East Cobb, GA this wash performed like a saint.
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How do you plan on increasing business in 2013?

December 6, 2012
From marketing to fundraising, PC&D frequently reports on how carwash owners work to increase business at their locations. What tactics will you try in 2013?
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Blog: Now ... broaden the pond

December 5, 2012
Have you altered your marketing tactics, expenses and goals to keep your wash performing at an optimum level?
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Blog: I'm back!

December 4, 2012
What a long, wonderful trip the last three months have been. But, now I'm now back after my glorious maternity leave. What did I miss?
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Serving up customer satisfaction

These 10 tips for handling complaints can transform unhappy customers into customers for life.
November 28, 2012
These 10 tips for handling complaints can transform unhappy customers into customers for life.
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Poll: What is your most successful holiday offering?

November 27, 2012
Black Friday and Cyber Monday have both come and gone. What type of special holiday sales programs boost your bottom line the most?
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Blog: Make the pie bigger

November 26, 2012
Keep in mind that doing the actual work itself, creating a clean, shiny and dry vehicle, is not the most difficult part of the business.
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Blog: Why Obama won

November 15, 2012
Business owners can learn a tremendous amount from the hard-fought election since it was rich with content-based “teaching moments.”
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PC&D exclusive: Video visit to Blue Rain Express Car Wash

November 12, 2012
Managing Editor Phil Lawless visited a $3 million wash in Pelham, AL to learn about the tunnel technology.
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