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Tips for employers to help protect outdoor winter workers

Planning, clothing choices and awareness can improve safety


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Four ideas for business-to-business lead generation

Find targeted, quality leads with some old-fashioned footwork.


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Ten tips for effectively handling customer complaints, part two

Listening and valuing the customer can help find the right solution.


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Ten tips for effectively handling customer complaints, part one

Turn unhappy customers into loyal patrons.


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Using chemicals wisely

Ensure a stronger bottom line with the proper use of chemicals.


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Four emerging concepts and trends in social media marketing

Identifying opportunities for businesses when marketing to millenials.


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Five strategies to ensure family business success

Keep your business healthy for generations to come with these tips.


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Readying your wash for another busy winter

BIRMINGHAM, Ala. — In PC&D’s November issue, contributing writer Chris Rojas talks about how to prepare and protect equipment for potentially harsh weather.


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Tips for maintaining dryers

BIRMINGHAM, Ala. — In PC&D’s October issue we discuss how to keep dryers performing their best to put the perfect finishing touches on cars, keeping customers coming back to your wash.


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Managing wait time for customers

Line management reduces the frustration of waiting vehicle owners.


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