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Online Exclusives

Read April's cover story: Better people = better results

The causes of turnover and how to reduce it.
March 29, 2013
The story was written by acclaimed industry veteran and expert, Steve Gaudreau.
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Blog: This is the industry game-changer!

March 28, 2013
Important, game-changing ideas and events need time to develop. It took Churchill, Roosevelt and Stalin almost...
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Blog: Make this happen

March 26, 2013
Operators, you are in control of your fate. There are numerous challenges which you must encounter and overcome, for sure, yet I urge you to consider...
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iFLEX returns better than ever in 2013

March 25, 2013
Presented by Automotive Oil Change Association (AOCA), the International Fast Lube Expo (iFLEX), is taking place April 29-May 1.
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Blog: Consultants and coaches

March 21, 2013
Management consultants have been around for more than a half-century. Business coaches emerged at the start of this one. Management consultants are very...
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Blog: A collection of wacky commercials

March 20, 2013
My latest blog is a rundown of some impressive, and not so impressive, carwash commercials.
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How has the industry changed?

March 19, 2013
From the Perry archive last week, I found an invaluable commentary from my fellow Professional Carwashing and Detailing...
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Blog: Carwashing is a land of opportunity

March 19, 2013
I am always happy to see the car care industry get creative when it comes to training and hiring new employees.
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Blog: March Madness

March 15, 2013
There are two different forms of March Madness. I am a hard-core victim of one highly contagious kind of March Madness.
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Exclusive podcast: Ed O'Hanrahan of Coleman Hanna

March 15, 2013
HOUSTON - OHanrahan spoke with PC&D about his decision to purchase the company and the rumors of the company relocating.
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