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Sonny's-Carwash College™ Tip of the Month

Safety Orientation

CarWash College™ Tip of the Month
Last month I discussed the critical importance of an Employee Orientation process.
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The Interview Process - Part 2

CarWash College™ Tip of the Month
Last month we covered interview preparation, provided sample reference questions, identified physical areas for conducting an interview and we established an interview agenda.
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Getting Your Maintenance in Gear

CarWash College™ Tip of the Month
Most operators are now coming off the busy months, and I know how hard it can be to keep your maintenance program going when you are busy.
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Effective Communication Part 1

CarWash College™ Tip of the Month
Building relationships with employees and customers depends in large part on our ability to communicate effectively.
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How to Handle Damage Claims

CarWash College™ Tip of the Month
From time to time damage claims will be made at your car wash. In order to handle damage claims, both real and imagined, there needs to be a standard, clear, and consistent way of assuring they are handled correctly.
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