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Sonny's-Carwash College™ Tip of the Month

The Interview Process - Part 1

CarWash College™ Tip of the Month
This month I am presenting part one of a two-part tip - The Interview Process.
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Getting Your Maintenance in Gear

CarWash College™ Tip of the Month
Most operators are now coming off the busy months, and I know how hard it can be to keep your maintenance program going when you are busy.
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Keeping Employees Motivated to Perform

CarWash College™ Tip of the Month
While attending the recent ICA show I had the opportunity to talk to quite a few CarWash College graduates.
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The Importance of Job Descriptions

CarWash College™ Tip of the Month
One thing that I have found at car washes I visit, is that often the ones that do the best have a team atmosphere.
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Effective Communication Part 2

CarWash College™ Tip of the Month
Because communication is a human interaction, many barriers to effective communication are at work.
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Effective Communication Part 1

CarWash College™ Tip of the Month
Building relationships with employees and customers depends in large part on our ability to communicate effectively.
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How to Handle Damage Claims

CarWash College™ Tip of the Month
From time to time damage claims will be made at your car wash. In order to handle damage claims, both real and imagined, there needs to be a standard, clear, and consistent way of assuring they are handled correctly.
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Coaching Employees

CarWash College™ Tip of the Month
In a follow-up to last months management tip, this month I am going to cover some of the basics of coaching.
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How People Learn

CarWash College™ Preventive Maintenance Tip of the Month
When teaching the Management class, it seems people often have the same question when it comes to employees.
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Who's The Best

CarWash College™ Preventive Maintenance Tip of the Month
I would say, one of the questions I get with the most frequency when I talk about chemical is "Who is the best"?
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