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Detailing eNews

The customer is mad...now what?

When it comes to an upset customer, the reason behind their resentment might not be what you think.
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How to obtain germ-free carpets

In the past three or four years, the EPA has approved carpet-cleaning chemicals that will kill up to 90 percent of bacteria....
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Marketing resources detailers should know about

DOVER, N.H. — Sometimes, in order to run a successful detail shop, you can’t just do good work, you also need to market your business as well, according to an Eco Touch blog post.    


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Leather and vinyl repairs that last

Knowing what to use and how to use it will ensure repeat customers and a successful business.
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Acid Rain: Finish buffing and final repair steps

For the purposes of this article, we will consider the following project: you are repairing a 1999 model vehicle...
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Acid Rain: Sanding

For the purposes of this article, we will consider the following project: you are repairing a 1999 model vehicle...
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A clean sign = A clean image

Businesses which specialize in cleaning need to make sure their facility is clean as well.
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Acid Rain: Buffing steps

For the purposes of this article, we will consider the following project: you are repairing a 1999 model vehicle...
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A big impact is about to occur

An image of what your shop is all about will be engraved in a first time customer's mind within the first 3-5 seconds of...
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Acid Rain: Preliminary repair steps

For the purposes of this article, we will consider the following project: you are repairing a 1999 model vehicle...
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