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Articles by Kate Carr

Oh, to educate the masses

It happens a few times a week. I’m sitting at my desk, calmly pecking away at the keyboard, perhaps glancing at the clock or thinking about a mid-afternoon snack when
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Profile in Success: Miles The Auto Spa

Carwash owner Miles Johnson unlocks revenue potential and profit stability with subscription-based pricing.
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Profile in Success: Diamond Auto Spa & Lube

Chad Klinck, founder of the Diamond Auto Spa & Lube chain, offers advice for growth and prosperity.
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Save the water

When the going got tough, Georgia operators formed a coalition to save their interests during a drought. Here’s what you can learn from their experience.
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A smart move

One couple’s commonsense reasons for opening an uncommon business: A LEED-certified carwash.
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Software solutions for hard problems

How you can improve marketing, management and day-to-day operations with today’s software programs for the carwash industry.
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You modernize, you win

Our experts explain why technological updates are vital to your success and how to direct your resources this year.
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Mystery solved

Mystery shopper programs can help take the guess work out of your customer service.
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What can GREEN do for you?

It’s not just water reclaim and biodegradable chemicals; the carwash industry is opening up to all kinds of eco-friendly business practices.
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Your carwash plugged in

How a bevy of new technologies, from RFID to Facebook, can smooth operations, reduce labor costs and improve customer retention.
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