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Articles by Kate Carr

Your road to recovery starts here

Industry leaders continue discussions began at the International Carwash Association's Leadership Summit and suggest solutions to the hurdles and challenges of 2010.
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Walk the walk and talk the talk!

PC&D takes you behind-the-scenes at this year’s WCA and NRCC expos to learn how to spot the best deals and newest products.
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Reality TV that won't rot your brain

Well, it happened. The carwash industry had its first Public Service Announcement on national television thanks to a Modern Marvels episode that aired on the History Channel last December. My
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Expand your horizons

From freshening the paint at your self-serve to adding an express lane at your full-serve, this year it’s all about the upgrades.
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Efficient employees

Ideas for motivating, training and promoting your staff during tough economic times.
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Rolling with the punches

I don’t think I’m the only one having some trouble putting 2008 behind me. It’s hard to imagine we get to start over this New Year’s when the economic woes
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The revolving carwash door

Five customer retention rules to follow if you want to grow volumes and profits in 2009.
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Spring Cleaning

Welcome pollen! Welcome love bugs! Welcome springtime profits!
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Moving forward

Ideas and advice for transitioning from a challenging 2008 into a successful 2009.
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What California can teach us

They’ve been there, they’ve done that. WCA President Jerry Nix shares important lessons from Golden State carwashes.
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