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Professional Carwashing & Detailing

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SONNY’S announces new partnership

Lucian Grant “Mac” McElroy, founder of Proto-Vest, dies in car accident

Mister acquires Metro Express chain; now has 109 washes

SUV goes out of control at carwash

Famous comedian's son working at carwash to promote show

Wholesale Jerseys China - Newspaper profiles female detailer

OWNER, MARINA CLASSIC C.W. - What to do about Jeeps

owner-5ss car washes Denver area - Commercial carwash takes on non-profit, hand wash

Nomination - Who will be the 2013 Most Valuable Carwasher?

Nomination - Who will be the 2013 Most Valuable Carwasher?

The Consistency Key

Calculating Your Cost Per Car

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Car Wash College Repair 202

May 20, 2013 8:00 am to May 24, 2013
Location: Sonny's
Brad Sorenson

The MCA 2013 Bill Boal Golf Outing

June 11, 2013 8:00 am to June 11, 2013 4:00 pm
Location: Cattails Golf Club
Tara Paksi

Car Wash College Auto Pilot 700

June 17, 2013 to June 19, 2013
Location: Sonny's
Brad Sorenson

Car Wash College New Investor Seminar

June 21, 2013 to June 21, 2013
Location: Sonny's
Brad Sorenson

Car Wash College Maintenance 201

July 8, 2013 to July 12, 2013
Location: Sonny's
Brad Sorenson
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Used Genesis Modular Carwash Building- Dual In-Bay Automatics: Soft-Touch & Touch-Free P-369

Wash Equipment Integrate into Building: • Autec Soft-Touch In-Bay Express Wash Equipment Set-up • Belanger Touch-Free Wash Equipment • Unitec Wash Select II’s (2) • Includes Large equipment room w/office ...More

Career Opportunity

TUNNEL EXPRESS CARWASH MANAGERS P-368

Boomerang Carwash is currently seeking experienced tunnel express carwash Managers, and a Regional Team Leader for our Shreveport, LA market. Candidates must have experience managing tunnel express carwashes (or equivalent). ...More

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Chemical Sales Reps Needed! P-367

Do you have what it takes to lead our sales team to victory? Do you want to be part of a team that is changing an industry? Do you understand ...More
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Which Keynote Speaker would you most like to see next year at The Car Wash Show™ 2014 in Chicago?

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Home » Authors » Robert Kaufman

Articles by Robert Kaufman

Explaining your desire to improve

January 23, 2013
Robert Kaufman
No Comments
When you understand what the customer values, show them things your company does that help you perform well in that area.
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Serving up customer satisfaction

These 10 tips for handling complaints can transform unhappy customers into customers for life.
January 16, 2013
Robert Kaufman
4 Comments
These 10 tips for handling complaints can transform unhappy customers into customers for life.
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Serving up customer satisfaction

These 10 tips for handling complaints can transform unhappy customers into customers for life.
November 28, 2012
Robert Kaufman
No Comments
These 10 tips for handling complaints can transform unhappy customers into customers for life.
Read More
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