Dry customer cars help operators avoid customer service problems, parking lot puddles, potential icing issues and slip-and-fall situations.
Food and drinks, markers and crayons, these items frequently leave their mark on the seats, carpets and floor mats.
Carwash chains and businesses that may have balked at the idea of reclaim in years past now include the systems in their tunnels and bays as standard equipment.
Buying trends in other markets show the newest generation of drivers may be more likely to depend on professional carwashes to keep their vehicles clean.
The educational sessions, show floor and other events provided new ideas and practical advice for carwash owners of all formats.
There is little doubt that waste is the one of the biggest enemies of a profitable business.
Successful marketing programs that attract new customers and keep existing customers loyal are massively important.
These pieces and other promotional materials developed by Kennedy showcase his basic marketing beliefs. First, be different in your marketing offerings. Next, never market detailing, market yourself.
Speaking for the updated editorial team — made up of me and new Managing Editor Robyn Tucker — we are ready to provide even more coverage of the industry’s most important issues.