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Articles by Phillip Lawless

Selecting a dryer system

Map out a new menu

Capture customer attention by selecting new services and updating offerings and packages.

There it hangs, the same as always. The criss-crossed cobwebs and thick coating of dust bear witness to the fact that this carwash's menu has not changed in quite a long time. Yet, as that menu has hung dingy and ignored, carwashing costs and the number of competing washes have climbed exponentially.


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How one carwash uses POS technology

Cruz Thru's POS system was designed to help move guests through the carwash more quickly...
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Brushing up on traditional tools

Updates and new designs show brushes and wands are not immune to innovation.

How to start a carwash: Understanding OSHA regulations, enforcement and citations

What car care operators need to know in preparation for today’s frequent inspections.

OSHA: Regulations, enforcement and citations

What car care operators need to know in preparation for today’s frequent inspections.

Profile in success: Creative carwashing

Unique ideas and well-trained employees help this express wash stand out from the competition.
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Explaining the positives of POS

Point-of-sale systems are involved in a number of carwashing phases, and they tie together security, cash management, reportage and monitoring.
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Profile in success: Read about how one self-serve found success

The owners' commitment to cleanliness and customer service keeps pulling in unexpected cars into this bustling self-serve wash.
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From the floors up

Automated floor mat cleaners offer faster service and improved profits for all carwash formats.