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Articles by Phillip Lawless

OSHA: Regulations, enforcement and citations

What car care operators need to know in preparation for today’s frequent inspections.

Profile in success: Creative carwashing

Unique ideas and well-trained employees help this express wash stand out from the competition.
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Explaining the positives of POS

Point-of-sale systems are involved in a number of carwashing phases, and they tie together security, cash management, reportage and monitoring.
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Profile in success: Read about how one self-serve found success

The owners' commitment to cleanliness and customer service keeps pulling in unexpected cars into this bustling self-serve wash.
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From the floors up

Automated floor mat cleaners offer faster service and improved profits for all carwash formats.

Profile in success: Creative carwashing

Unique ideas and well-trained employees help this express wash stand out from the competition.
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Brewing up additional profits via coffee sales

Coffee profit centers can be a tasty way to attract new customers and more wash traffic.
There's no doubt that carwashes need to catch customer attention in today's competitive market. What better way than by offering one of the world's most popular drinks?
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Blog: Thank you and goodnight

I've learned a lot over the past two years in the carwash industry.
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Striking while the ice is hot

Managing Editor Phillip Lawless talks ice vending machine profit margins with Michael Little of Ice House America.
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Pointers from successful pet washes

Learn secrets from carwash owners that have popular pet wash profit centers.