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Articles by Phillip Lawless

New and like-new dryers

Here are a few facts about new dryer systems and ideas for improving older technology.
February 1, 2013
Presenting a few important facts about the newer dryer systems available and ideas for improving older technology.
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Blog: I need winter weather inspiration

January 30, 2013
A newspaper profiled Destry Lee, a carwash manager who regularly runs a carwash operation in dead-cold Muncie, IN.
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OSHA: Regulations, enforcement and citations

What car care operators need to know in preparation for today’s frequent inspections.
January 25, 2013

Changing the channels

In the crowded world of marketing choices, which options make the most sense for carwash owners today?
January 16, 2013
In the crowded world of marketing choices, which options make the most sense for carwash owners today?
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Ahead of the pack

This Texas flex-serve stands out in a crowded market due to customer service, technology and sodas.
January 16, 2013

Engaging every customer

How the Auto Spa full-service chain created carwash success using surveys, service and consistency.
January 15, 2013
How the Auto Spa full-service chain created carwash success using surveys, friendly service and consistency.
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Engaging every customer

How the Auto Spa full-service chain created carwash success using surveys, service and consistency.
January 3, 2013
How the Auto Spa full-service chain created carwash success using surveys, friendly service and consistency.
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Dec. Cover Story: Looking forward, looking back

Operators should prepare for the new year by looking to — and learning from — the industry challenges of 2012.
December 26, 2012
Operators should prepare for the new year by looking to — and learning from — the industry challenges of 2012.
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From impulse sales items to stocking stuffers

December 12, 2012
Displays, placement and proper pricing help detail shops in pushing impulse profits and increasing customer traffic.
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Embracing the unexpected

Learn why the Bubbles Hand Car Wash chain made a surprising turn into the express market.
November 30, 2012