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Articles by Phillip Lawless

Surviving the ride

Gas retailers turn to carwashing and other offerings for security in today’s up-and-down market.
Phillip Lawless
Gas retailers are turning to carwashing, as well as other offerings for security in today’s up-and-down market.
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Embracing the unexpected

Learn why the Bubbles Hand Car Wash chain made a surprising turn into the express market.
Phillip Lawless
Learn why the Bubbles Hand Car Wash chain of Houston, TX, made a surprising turn into the express market.
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OSHA: Regulations, enforcement and citations

What car care operators need to know in preparation for today’s frequent inspections.
Phillip Lawless

Perfecting your pet wash

Payment options, location and additional products all improve customer spending at this profit center.
Phillip Lawless
Payment options, location and additional products all improve customer spending at this profit center.
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Learning, inventing and teaching

How Richard Lin’s cross-country drive planted the seeds for business success, product innovation and detailing videos.
Phillip Lawless
How Richard Lin’s cross-country drive planted the seeds for business success, product innovation and detailing videos.
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New and like-new dryers

Here are a few facts about new dryer systems and ideas for improving older technology.
Phillip Lawless
Presenting a few important facts about the newer dryer systems available and ideas for improving older technology.
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Blog: I need winter weather inspiration

Phillip Lawless
A newspaper profiled Destry Lee, a carwash manager who regularly runs a carwash operation in dead-cold Muncie, IN.
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OSHA: Regulations, enforcement and citations

What car care operators need to know in preparation for today’s frequent inspections.
Phillip Lawless

Changing the channels

In the crowded world of marketing choices, which options make the most sense for carwash owners today?
Phillip Lawless
In the crowded world of marketing choices, which options make the most sense for carwash owners today?
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Ahead of the pack

This Texas flex-serve stands out in a crowded market due to customer service, technology and sodas.
Phillip Lawless