View Cart (0 items)

Articles by Phillip Lawless

Dedicated dryer upkeep

Ensure the final wash process provides the perfect touch.

Dry customer cars help operators avoid customer service problems, parking lot puddles, potential icing issues and slip-and-fall situations.


Read More

The style and durability of today’s doors

Appearance, upkeep tasks and weather issues are all important considerations.

Removing the toughest stains

Finding the right tools, right products and right procedures to clean any vehicle’s interior.

Food and drinks, markers and crayons, these items frequently leave their mark on the seats, carpets and floor mats.


Read More

Water reclaim and profitability

The wide reaching advantages of reusing a carwash’s most valuable resource.

Carwash chains and businesses that may have balked at the idea of reclaim in years past now include the systems in their tunnels and bays as standard equipment.


Read More

Noticing positive trends

Buying trends in other markets show the newest generation of drivers may be more likely to depend on professional carwashes to keep their vehicles clean.


Read More

NRCC 25th anniversary highlights include keynote address, education and celebration

The educational sessions, show floor and other events provided new ideas and practical advice for carwash owners of all formats.


Read More

Balancing your chemical use

Create a detailed checklist to ensure clean vehicles without wasted product.

There is little doubt that waste is the one of the biggest enemies of a profitable business.


Read More

49 Marketing Tricks To Boost Your Business

A collection of ideas to increase customer counts and create community awareness at a car care location.

Successful marketing programs that attract new customers and keep existing customers loyal are massively important.


Read More

Joe Kennedy’s Auto Beauty Center

These pieces and other promotional materials developed by Kennedy showcase his basic marketing beliefs. First, be different in your marketing offerings. Next, never market detailing, market yourself.


Read More

New editor, same mission

Speaking for the updated editorial team — made up of me and new Managing Editor Robyn Tucker — we are ready to provide even more coverage of the industry’s most important issues.


Read More