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Articles by Joe J. Napoli

Waterless washes are fighting misconceptions one car at a time

July 28, 2014
While the automatic carwash and the waterless wash industry don’t always agree on everything, they do have some things in common; namely, providing an environmentally friendly car cleaning service. There’s also a lot the automatic carwashing industry can learn from innovation in the waterless market, and how these companies present their services.


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ICA receives over 120 million impressions with WaterSavers campaign

July 17, 2014
CHICAGO — The ICA has found numerous successful ways to engage audiences with its WaterSavers program, many of which can help others in the carwash industry learn how to better work with the media.


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What you need to know keep your vacuums working correctly

June 24, 2014
The memory of a lackluster vacuum can stick in a customer’s mind for quite some time, and lead them to frequenting another wash. Thankfully, there are many ways to keep the suction on your vacuums strong, and pulling customers into your carwash.
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Success stories in water savings

June 24, 2014
Each carwash has its own unique story on how they began saving water and the motivating factors for doing so. The four carwashes covered in this piece range from tunnels to hand washes to mobile locations, and have all found their own path to water savings and successful business.
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Water needs 101

Ways to save water without compromising a great carwash.
June 24, 2014
With many washes being charged for water twice, once for water use, and once for sewer discharge, it’s vital that owners save this precious resource in every reasonable way possible that doesn’t take away from the quality of the carwash.
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Spreading the word about water savings at professional carwashes

How to change perceptions and get at-home washers to work with you.
June 24, 2014
The carwash industry’s reputation for conserving water while being environmentally friendly has improved greatly in recent years.
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Changing perceptions and cleaning cars

How Rising Tide invested in autistic people.
June 24, 2014
“We as a society view autism as a disability that deserves sympathy,” said the co-founder of Rising Tide Car Wash Tom D’Eri, but at this unique business, where 80 percent of the workers are autistic people, it’s viewed completely differently.
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How POS systems increase efficiency

May 27, 2014
Read how one carwash's POS system keeps things running smoothly, and keeps the owner more informed.
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A buzz-worthy high-end service

Offering safe and effective bug removal for your customers.
May 26, 2014
That one bug still left on the windshield of a customer’s car can be the difference between a great wash experience, and a lasting negative impression.


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Palms Car Wash

General Manager of Operations John Pinson shares his tips for success.
May 26, 2014
After 16 years in the business, John Pinson is still living his dream.
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