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Articles by Bud Abraham
December 11, 2013
This is the second in a six-part series covering the repair process involved with acid rain and chemical etching.Read More
December 4, 2013
This is the first in a five-part series covering the repair process involved with acid rain and chemical etching.Read More
November 6, 2013
Contrary to claims of up to three to five years, research shows...Read More
Ever telephoned your own business as a mystery caller? Were you pleased with what you heard? If your answer is ‘no,’ don’t fret — the situation can easily be improved.
September 24, 2013
To survive today, you have to understand today's customer.
August 23, 2013
The August Issue's Detailer's Spotlight story talks about how you need to understand today's customer.Read More
August 21, 2013
Pauly Polish was sweating bullets. It was Friday and he was reviewing his checkbook. He could not figure out why his balance was shrinking on a week-to-week basis.Read More
August 7, 2013
PDR (paintless dent repair) can be a popular service offered at your detail shop...Read More
July 17, 2013
Probably one of the hardest stains to remove is "water-based red dye stains."Read More