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Articles by Deb Ham

Google Reviews: Two things to watch

January 25, 2012
Make sure you're keeping up and keeping an eye on what's being said online.
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Do You Look Busy Enough?

November 9, 2011
It's important to make sure your parking lot isn't empty.
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Don't stop asking

September 14, 2011
Why it's important to ask your customers for their email address.
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Don't get too technical

July 20, 2011
Make sure you're not overly explaining things to your customers.
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Does your parking lot make sense?

March 2, 2011
Is there any rhyme or reason to your parking lot? Every shop, regardless of size, should have a clearly drawn parking plan posted for all staff to see. It's a
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Tips on dumpsters and waiting areas

February 16, 2011
Here are tips on how to help you in cleaning up your property, courtesy of www.AutomotiveManagementNetwork.com. Dumping your dumpster It doesn't matter where you put them or how fresh the paint is;
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Three tips to improve operations at your detail shop

January 19, 2011
Here are three tips to improve efficiencies at your detail shop, courtesy of www.AutomotiveManagementNetwork.com. Dumping your dumpster It doesn't matter where you put them or how fresh the paint is;
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Now where did I put those customers?

October 13, 2010
Here are three tips to reduce unnecessary expenses at your detail shop, courtesy of www.AutomotiveManagementNetwork.com. You know, the ones we all refer to as "Lost customers". Most shops just let
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Three tips for attracting more customers

June 30, 2010
Here are three tips to improve efficiencies at your detail shop, courtesy of www.AutomotiveManagementNetwork.com. Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0;
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Make better use of your time

June 9, 2010
Here are three tips to improve efficiencies at your detail shop, courtesy of www.AutomotiveManagementNetwork.com. Make room for solutions Is there a "problem car" taking up room in the shop? Move
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