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Debra Gorgos

Debra Gorgos is the Editor of Professional Carwashing & Detailing magazine.

ARTICLES

The good, the bad and the ugly sides to customer service

I have written before about Yelp and how it can be a thorn in every business owner's side, or a blessing in a not-so-disguised format. A bad review can lead to a positive change, or a chance for you, as a business owner or manager, to come across as composed, reflective and repentant.


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How to start a carwash: What about water?

Here is some news you need to know right now.
Water is a precious resource, the incoming of which we simply cannot control, at least not yet, and the only thing that can be controlled is how the current supply is used and reused.
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This year's Most Valuable Carwasher is … Mark Fox of Cornhusker Auto Wash of Bellevue, Nebraska

This year’s Most Valuable Carwasher (MVC) was chosen for his dedication to making things right, always looking to improve the wash experience for customers and employees, and continuing to think “what’s next?” when it comes to running his business.
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The truth about the weather

Meteorologist Dave Unger offers advice on what to believe when it comes to predictions.
Meteorologist Dave Unger of the Climate Prediction Center, offers up the following insight to help you figure out your local weather forecasts and plan accordingly.
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Drop by drop, penny by penny

Presenting other ways to save water throughout your property.
Along with water reclaim equipment and various other forms of water-saving initiatives within the carwash tunnel, there are other ways to use less water throughout your property.


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The other 71%

It is not a crazy notion to think that water will always be available. It does, after all, make up 71 percent of the planet. Even ocean water can be desalinized if we get desperate enough. Right?
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The 2014 Water Issue

Presenting your ultimate guide in how to use, save and understand this natural, precious resource.
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Worried about water?

Here is some news you need to know right now.
Water is a precious resource, the incoming of which we simply cannot control, at least not yet, and the only thing that can be controlled is how the current supply is used and reused.
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Additional Profit Center Analysis

We break down the initial costs, the estimated ROI, and what owners can expect when adding on one of these popular multi-profit centers.
As the economy continues to shift, and customers are willing to spend a bit more money, it seems as if carwash owners are finding they are ready and willing to spend some more on new equipment.
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How to Start a Carwash: The story behind a successful carwash chain

President Scott Knight shares his tips for success.
President/Owner Scott Knight shares his tips on success
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