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Articles by Debra Gorgos

I'll be watching you

For those who can’t be onsite all of the time, remote monitoring can be an owner’s best friend.
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Insurance assurance

Industry experts let you in on a few little secrets.
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Upselling the basic LOF

Fast lubes need to add menu items to stay competitive.
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On the road with a smile

How can a mobile detail business set itself apart from the competition?
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Products & Technology at Car Care World Expo

New year, new products: What to look out for on the showroom floor at this year’s Car Care World Expo.
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Happy employees = happy customers

Full-serve employees who like what they do are often the secret to success.
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Pet wash maintenance made easy

One industry expert offers tips on how to keep the equipment and dog lines running smoothly.
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Be faster, but better

A look at the technologies driving new developments in the detail industry.
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Will adding on add up?

Considering today’s economy, is now a good time to expand with a pet wash? One expert says “yes.”
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The need for speed

IBA experts offer key tips for processing more cars per hour.
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