Very interesting comments by "JB". I would guess that JB is either ignorant or attempting to “stir the pot”. I would assume that every Car Wash operator would know a little about soap chemistry like the fact that dishwashing soap is designed to remove grease AND wax- not good for your auto’s finish. Another point JB made is that I hire “hire kids or "illegals" who could also crash your car.” 17 year old and up Kids yes, illegals- NO, but I take the extra time and money to Train my employees, consequently we havent had a damage claim in a long time.

Jim Gorzelany and Forbes are apparently not worried about the negative environmental impacts advocating car washing at home, especially touting the title 'Automotive Intelligentsia' with headlines all about green technology and saving energy and resources, why not commercial car washes? • The Car Wash Barn has water recycling systems on site that recycle 80% of it's water use! http://tinyurl.com/78jes9p a big deal in Texas saving our states precious water supply. • Our tunnel wash takes 3 minutes compared to much longer wasteful washing at home. • The car care products used at the Car Wash Barn are the latest and environmentally friendliest products on the market http://tinyurl.com/6w9wt6s A quick cursory internet search would tell you outright washing at home uses over 10 times the water used in a commercial car wash. How can 'JB' determine if an employee is illegal? We would like to see sources for all of his claims. Every businessman should know hiring illegals comes with a penalty. We ask for feedback on a regular basis through our marketing, and it's overwhelmingly positive. People like the convenience and friendliness of our staff. We understand everyone is busy these days with work, parenting and their jobs. That's what we're here for, to provide a low-cost, convenient, environmentally friendly alternative to hand washing at home. No one wants damage to their car, and car washes have insurance if at fault for these kinds of issues. Most car washes, including The Car Wash Barn has signage warning against the possible damage and the precautionary measures to take before entering the wash. It's up to the customer to take responsibility —and they happily comply. Be sure to give a friendly honk to Forbes and their contributors hand washing in their driveways on your way to a great environmentally sound service like the Car Wash Barn offers.

I will have to agree with both points made in the two above comments. When the ADEQ (in Arkansas) and the EPA enforce certain guides on us car wash owners, it irritates me to no end to see people washing at home allowing the runoff to go down the street and into the storm drains. My wash is older, but in 93 when I designed it I made sure it was to guide law and spec. Unless it comes an extremely heavy rain not even the rain water will flow off the property. Most home washers really could care less where the run off ends up.