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The Soap Box

Around the Industry Blog image
Editor Debra Gorgos talks about the concerns, celebrations, and comings and goings of the carwashing industry that she hears about and witnesses in her daily life.

The power of a "thank you"

August 23, 2013
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I'm not sure if it's just me, or maybe it's the time of year, or perhaps everyone is just in a bad mood, but I've noticed more and more that fewer people are saying "thank you." I always say it when someone holds the door open for me, or even lets me out onto a busy street. Just today I was trying to take a left out onto a main street and the traffic was incredibly heavy. I was about to give up when someone stopped and waved me to pull out and turn left. I waved and waved and mouthed the words "thank you."

Is it frustrating to you when you do a good deed and are not thanked? Are you thanking your customers for their visit? Do you thank them for your business? I know, I know, they should be thanking you for cleaning their car, but I think you need to thank them as well. A thank you goes a long way nowadays.

And, while I'm at it, I want to THANK YOU for reading this blog. And, thank you for your support of our efforts here at PC&D. I truly appreciate it. Now see? Wasn't that nice to hear.