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Items Tagged with 'documentation'

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Progressive Discipline Policy

CarWash College™ Tip of the Month
Last month's tip addressed the importance of documentation and this month I am going to continue that thread by introducing the Progressive Discipline Policy.
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Documentation - A Necessary Process

CarWash College™ Tip of the Month
Do you have a documentation process in place that captures what your employees are doing right and, what they could improve upon?
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How to Handle Damage Claims

CarWash College™ Tip of the Month
From time to time damage claims will be made at your car wash. In order to handle damage claims, both real and imagined, there needs to be a standard, clear, and consistent way of assuring they are handled correctly.
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