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Make 2013 your best year ever
Regardless of past experience in the market, follow these 10 steps and enjoy your most successful year yet in the carwash business.
November 30, 2012
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Blog: Why Obama won
November 15, 2012
Business owners can learn a tremendous amount from the hard-fought election since it was rich with content-based “teaching moments.”
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Blog: Grow the pie
November 1, 2012
Carwash operators would be remiss in thinking that consumers will return to the shopping patterns and habits of earlier, better days.
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Where to find customers who pay top detailing rates
October 22, 2012
Car shows, car club meet-ups and race tracks are full of people who pay well for a clean and shiny car.
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Washes collect donations to help fight cancer
October 9, 2012
ST. LOUIS — Waterway Carwash is teaming up with employees and customers for the month-long fundraiser.
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Do you keep a pet on-site at your business?
June 13, 2012
Sure, they're cute, but they might scare customers if they're not leashed or kept at a distance.
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Change Your Shoes - Put on Your Customer's
CarWash College™ Tip of the Month
August 25, 2011
This month I am going to ask you to do something that is often talked about, but rarely done.
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Enhance Your Customer Service - Give 'Em the Pickle
CarWash College™ Tip of the Month
February 24, 2011
This tip was originally published in 2009, but after a recent conversation with a client I thought it was important to share it again.
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WIIFM? How to Answer the Question and Keep Them Coming Back
Lustra™ Tip of the Month
December 8, 2010
Every customer asks WIIFM? This acronym simply means, What's In It For Me?
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