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Items Tagged with 'business'


A carwash manager’s guide to success

How to overcome the many difficulties that come with managing a carwash.
March 24, 2014
Because of the basic nature of this complex business, a manager’s job is particularly challenging.
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Marketing resources detailers should know about

February 12, 2014
DOVER, N.H. — Sometimes, in order to run a successful detail shop, you can’t just do good work, you also need to market your business as well, according to an Eco Touch blog post.    

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Advice for business owners

January 30, 2013
Thomas Ochsenschlager, VP of Taxation for the American Institute of Certified Public Accountants says it's all about getting organized.
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Blog: Make the pie bigger

November 26, 2012
Keep in mind that doing the actual work itself, creating a clean, shiny and dry vehicle, is not the most difficult part of the business.
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Suppliers and auto dealers

September 26, 2012
You should look at those suppliers who can help you with running your business, giving you ideas on customers to contact and how to advertise, even providing advertising materials.
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Who says bigger is always better?

Lustra™ Tip of the Month
August 8, 2012
Design and technology are crossing paths in the car wash industry...
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Quick Team-Building Activities for Busy Managers


No experience necessary: Any manager can build great teams with these simple exercises.


Now, Build a Great Business!


Complete with examples of businesses of all kinds that are applying these methods to achieve remarkable profits in today's economy, Now, Build a Great Business! shows that when you do what the most successful companies do, you too can get extraordinary results.


Customer Service Management Training 101


Great customer service depends on great customer service MANAGEMENT.


Best Practices in Customer Service


Emulate the customer service practices of the best in the business.


2600 Phrases for Effective Performance Reviews


For managers and HR professionals who know what they mean — here's what to say.


101 Tough Conversations to Have with Employees


Bad attitudes? Discipline and performance problems? Here’s much-needed help for managers who need to "have a talk" with their people.


101 Sample Write-Ups for Documenting Employee Performance Problems


Problem employees bucking your authority? Take them by the horns.


101 Activities for Delivering Knock Your Socks Off Service


The ultimate activity guide to mastering the art of exceptional customer service.


96 Great Interview Questions to Ask Before You Hire


Every harried interviewer knows the danger of throwing out vague questions to a potential employee. You get canned answers in response — and the result can be a disastrous hiring decision.